FAQ

  1. How long have your DJs been DJing? All of the DJs who work for Platinum Entertainment have a minimum of 2 years’ professional DJing experience. 
  2. What type of equipment do you use? We only use top of the line professional DJ equipment.   
  3. Do you have any backup plans if something goes wrong or happens to the DJ? We always retain one DJ per   weekend in each location as a backup in the event of an emergency. In addition, all DJs have a backup system   with them should something fail.  
  4. Will the DJ play requests? Our DJs only take requests if you allow it. If allowed, our DJs “filter” requests, meaning they will not play a song that you specifically asked them not to play or music from a genre you asked them not to play. If someone makes a request that its in well with what the DJ is playing at the time and with the music you want, then the DJ will try and play it.  
  5. Can we request songs for the DJ to play? You are able to pick which songs you definitely want to hear, and   ones you do not want to hear, for your event. We have an online planning system for this.  
  6. Can we provide our own music for the DJ to play? Sure, but we would like to get the music file(s) in advance of the event. If doing this, please consider the audience attending your event.  
  7. What are your payment terms? The deposit is required at the time of booking and the remaining balance is  due two weeks prior to the event date. Payments can be made through our online planning system using a debit or credit card or PayPal account, or by mailing a check. 
  8. Do I tip the DJ? We do not include gratuity in the final contract price. 10-20% is generally recommended if your DJ did a great job, but it is entirely up to you. Each DJ is equipped with a card “swiper” and able to accept tips or additional payments at or after the event.   
  9. Will the DJ play overtime if needed? Yes, DJs are able to play past the contracted time, but payment is due at that time if at all possible. Each DJ is equipped with a card “swiper” to accept payment for overtime. 
  10. When should we book a DJ? A good time frame is at least six to twelve months out for a wedding. Less for   other events. However, we have DJs available for last minute events as well.  
  11. Should we feed the DJ? This is not required in our contract and is completely up to you. Typically, the catering director or event coordinator will set aside a meal or boxed dinner for the DJ if requested by the client. 
  12. What other services do you offer? We offer ceremony audio, lighting (uplighting & dance floor lighting), and photo booths are coming soon for 2020.   
  13. How many songs should I request? We would like for you to at least give your DJ 15-20 songs of different  genres and artists you would like to hear, as well as songs/artists you don’t, so your DJ has an idea of what music you’d like for the different parts of the event.